Social Media - Terms of Use

 Official RSL Australia social media profiles are the voice of RSL Australia across social media platforms, including Facebook, Instagram, Twitter and LinkedIn.

RSL Australia social media informs, engages and educates our community delivering content relevant to veterans’ support, wellbeing, and topical issues. Our platforms display the work of RSL Australia and connect with our community.

For all enquiries relating to social media, please contact enquiries@rsl.org.au

TERMS OF USE

The following disclaimer applies to all social media presences in use by RSL Australia at any given time. Please do not participate in any RSL Australia social media if you do not agree with the Terms of Use.

Social media platforms used by RSL Australia may change over time.

We reserve the right to close any RSL Australia social media channels, for any reason, without notice.

Social media services may occasionally be unavailable and we accept no responsibility for lack of response due to network downtime.

Comments posted by users are not endorsed by RSL Australia and we do not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions or statements posted by users/members on our social media platforms.

Any information or material placed online by users, including advice and opinions, is the view and responsibility of those users and does not necessarily represent the views of RSL Australia.

From time to time, RSL Australia may provide links to third-party content relevant to veterans. We take no responsibility for the accuracy or availability of third-party content. You acknowledge that access to any links to third-party websites are provided for convenience only, and you are responsible for evaluating whether you want to use them.

We endeavour to keep all social media presences up to date, however, our website rslaustralia.org should be regarded as the source of up-to-date information.

Journalists seeking an official statement from RSL Australia should contact enquiries@rsl.org.au

 

PUBLIC INTERACTION WITH RSL AUSTRALIA SOCIAL MEDIA PLATFORMS

We encourage our community to comment on posts and to send us messages.  

Users are asked to take responsibility for content posted on RSL Australia social media platforms as it is publicly viewable and searchable. Comments on our social media platforms may remain there indefinitely and can be found through search engines and online archives.

By posting content to RSL Australia social media platforms you acknowledge and agree that:

  • when you publish content publicly you are allowing everyone, including other users, to access and use that information and to associate it with you,

  • you own or have obtained all necessary rights to use and publish your content on each page/network,

  • you provide content at your own risk and you are personally liable for your content,

  • you are not entitled to any payment from us in respect of your content or our use of it, and

  • your name and your content may be collected, stored and used by us to respond to your feedback, communicate with you, and to help us research the needs of our users in order to improve our services.

 

COMMENT MODERATION

RSL endorses expressing views, comments, ideas, insights and personal opinions. We do not wish to stifle conversation on social media sites, however, there are several instances where comments will be removed. 

These instances are when comments:

  • Are unlawful

  • Are defamatory

  • Are discriminatory

  • Are offensive

  • Are intimidating

  • Are of a sexual nature

  • Contain threats

  • Are of a violent nature

  • Constitute 'trolling' or are deliberately disruptive or provocative

  • Infringe on copyright or other intellectual property rights

  • personally, and negatively identify a member of the League.

  • Vilify a person or section of the community on account of race, ethnicity, nationality, gender, age, sexual preference, religion, disability, mental illness or political belief.

RSL Australia reserves the right to moderate comments and may remove any comments that, in RSL Australia’s opinion, are inappropriate. 

When you use RSL Australia’s social media platforms to present your opinion we ask that you show courtesy and respect to others.

Comments and messages on our social media presences are ‘post-moderated’ in accordance with the Australian Government Information Office Web 2.0 guidelines. This means that comments will be published automatically and reviewed by RSL Australia after publication. While RSL Australia reviews public comments on a regular basis, there may be times when inappropriate or offensive posts or comments that do not meet the terms of use appear before they can be removed. Where inappropriate material is identified it will be removed from public view, however, a record of it will be retained by RSL Australia. Comments that violate the terms of use will be removed or not published. We do not edit user comments.  

ACCOUNT BLOCKED

RSL Australia does not inform users when their comments and posts are hidden.

Should a user persistently make comments that are inappropriate or send direct messages that are of a harassing or inappropriate nature, RSL Australia reserves the right to block this user from accessing our social media platforms indefinitely.

 

DIRECT MESSAGES

We welcome our community to send direct messages to us via our social media accounts. Social media inboxes are checked several times a week.  Messages are passed on to the most appropriate member of staff to respond. We may request an email address to allow a staff member to respond to you directly. If your request is urgent, send an email to enquiries@rsl.org.au.

RSL Australia reserves the right to determine whether a message requires a response.

SOCIAL SHARING

RSL Australia may retweet or repost, ‘like’ and ‘share’ third-party content. Please note that this does not imply endorsement of the content and the content provider by RSL Australia in any way.